For a problem-free transfer please read the information below!

Making a reservation means that you accept all terms and conditions of SunShuttles.com. Complaints and refund requests should be emailed within 14 days.Contact Form

Domestic flights require to check in 1 hour prior and international flights need to check in 2 hours prior to the flight.

Pick Ups at the airport will be greeted by staff holding a SunShuttles.com sign.

To make sure that there are no problems at Pick Up times the contact telephone numbers validity is the responsibility of the customer. SunShuttles.com cannot be held responsible for any problems which may arise due to inncorrect telephone numbers.

Passengers are allowed one piece of baggage each. Extra baggage has to be notified  when booking. SunShuttles.com reserves the right to decline or charge extra for surplus baggage requests. Bicycles or golf trollies which have not been notified on booking will be refused.

If travelling in a Wheel Chair please inform us if it is collapsable or for further iformation send us an email. Contact Form

If your plane is delayed on arrival then your driver will be notified with a new arrival time as long as we are notified of the delay.

If your departure flight is delayed or cancelled please inform us by sending an email Contact Form or call us on +90850 8402084. An extra fee may be charged depending on the circumstances of the delay.

If you holiday has been cancelled please read the cancellation conditions on SunShuttles.com. It is the responsibility of the customer to get a cancellation confirmation.

Please inform all time Schedule changes to SunShuttles.com `via email at least 48 hours prior to transfer date.

If there is a delay on our behalf due to weather or traffic conditions you will be notified immediately through the contact number you’ve provided, so please make sure it is correct.

All SunShuttles.com vehicles are fully insured. All baggage during loading and unloading is the responsibility of the customer.

SunShuttles.com reserves the right to refuse service to intoxicated or abusive customers.

Tipping is left to the discretion of the customer.

No smoking allowed in any of our vehicles.